Warren Buffett: Do This Every Morning to Be Successful

We are so happy to be a Graduate of the Goldman Sachs 10K small business program!!! 

Every entrepreneur wants to know how to succeed in business. Fortunately, luminaries like Warren BuffettMichael Bloomberg, and Jack Dorsey are here to help.

Speaking at the 20th graduation of Goldman Sachs's 10,000 Small Businesses program at LaGuardia Community College on Tuesday, the billionaire businessmen discussed a variety of issues, including regulation, talent acquisition, and cybersecurity. But perhaps the most useful bit of advice--particularly among the program's 33 new entrepreneurial graduates--had to do with where they think the business magic happens.  

For his part, Warren Buffett, the 85-year-old Berkshire Hathaway CEO, doesn't think you should just satisfy your customers; he wants you to delight them.

"Tomorrow morning, when you look in the mirror, write--or just put it in lipstick or whatever you want--'delight my customer,' not satisfy my customer," said Buffett.

"I don't remember how much I paid for my last car, but I remember the experience," Buffett continued, explaining that any business that delights customers can count them as an unpaid sales force. They'll be back to buy your product, and they'll talk about it with other people, he says.

The billionaire investor also pointed to Amazon founder Jeff Bezos as the "classic example" of someone who knows how to delight his customers. "Here's a guy who 20 years ago had a very, very small business," Buffett said. "But he set out every day to delight his customer by fast delivery, by lower prices, whatever it took. And, today, he is still thinking about how to delight his customer. He never quits."

Michael Bloomberg, the founder and CEO of the eponymous financial software company, agreed with Buffett: "Customers are everything." But, he added, employees are a company's greatest asset.

"You should be sitting in the middle of your employees; get rid of any offices," the former New York City mayor advised. "Rip down the walls; make an open plan ... I've done it in the company and it's gone from one person to 20,000, and I think that's one of the big reasons."

With that in mind, you need to constantly encourage your team, suggests Jack Dorsey, who founded Twitter and Square. "Attracting great people means you have to keep an understanding of what your purpose is," Dorsey says.

You also need to be able to clearly articulate your company's purpose, and identify alignments and misalignments. To suss this out, the tech founder will often ask job candidates one question: Why are you here? "If I see passion for our purpose, I know that any skill can be taught," added Dorsey.

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Through The Eyes of a Visionary Wonder Woman: A Look At Veronica Ruelas’ Mission of Ambition

Written by Deborah Goldstein

Whenever I think of what a real-life Wonder Woman embodies, concepts like bravery, determination, purpose, strength, focus, fearlessness, resilience, selflessness, and adaptation each come to mind. But rarely does any single person exhibit each of these characteristics. Despite those odds, I’m about to introduce you to one who does!

In 2007, Vero Ruelas’ life steered itself in an exciting and unpredictable direction right in front of her own eyes. It was the year she had lost her job and her relationship. It was also the year she embraced her restless soul, in classic Eat, Pray, Love style. Her autumn immersion in that modern memoir of transcendence left her at a personal crossroads, and eventually led her all the way to Machu Picchu by ‘08. Her aim was to take her talent as an optometrist to those who were most desperately in need of eye care, and to tour this magical part of the world with the inspiration of her newly-embraced practice of meditation. This exploration found Vero as part of an eye care missionary team….the catalyst to the founding of her own mission.

Setting Up Shop

When Vero returned to NYC from Machu Picchu, she resumed her yoga and meditation research, with the intention to combine her vocation with her new passion. She just knew her foray into meditation wasn’t going to be a one-off, and longed to learn more. She discovered the Sivananda Ashram Yoga Retreat, which has a NYC center, a Catskills location, and many Ashram’s in India. Attending a meditation weekend in the Catskills inspired her to buy a tent and invest in a 6-week intensive training in the Bahamas. This proved a brief stint since, upon the realization that she had the ability to help people “see” (a fateful play on words, indeed), it became clear that the ideal place to offer her services was India. The Himalayan village of Uttarkashi, an ample journey from the capital of Delhi, is the destination that called to her. It is here that her passion for yoga could be fulfilled, along with her mission towards service, for this was home to a Sivananda Ashram and an existing medical care facility where she would be able to set up shop.

See more here.

Inspiration

When you are inspired by some great purpose, some extraordinary project, all your thoughts break their bonds. Your mind transcends limitations, your consciousness expands in every direction, and you find yourself in a new, great, wonderful world. Dormant forces, faculties, and talents become alive, and you discover yourself to be a greater person by far than you ever dreamed yourself to be. - Patanjali - the Father of Yoga.

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